1. Cancellation Policy

  • A cancellation to any of “Online Road Service” services or products can be done by the user within 15 days of the service purchase date.
  • No cancellation will be done after 15 days of the service purchase date.
  • No cancellation is applied to the services offered under promotional discounts. They are limited edition, hence cancellation doesn't apply to them
  • A service stands cancelled if payment is not received within the next 7 working days.

2. Refund Policy

  • Refunds will only be entertained if requested within 15 days of purchase.
  • Refunds will not be entertained for the work already completed.
  • No refunds for fees paid in the form of administrative fees or installation charges.
  • No refunds if service gets cancelled due to violation of terms stated in our terms & conditions and privacy policy.
  • “Online Road Service” is not liable to any refunds if delay or service disruption happens due to third party involvement.